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Notice of Nondiscrimination

discrimination is against the law
nondiscrimination provision of the 
afforadable care act (section 1557)
Catholic Medical Center (“CMC”) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CMC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. CMC:
  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats) 
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages If you need these services, contact CMC’s Social Work Department: 603.663.2049.

If you believe that CMC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
CMC’s Patient Liaison, 100 McGregor Street, Manchester NH 03102
Or call: 603.663.8020
TTY number: 603.644.2595

You can file a grievance in person, by mail, or phone. If you need help filing a grievance, CMC’s Section 1557 Coordinator is available to help you at 603.663.2049. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington DC 20201
800.368.1019 
800.537.7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html