Who are we?
In every aspect of all CMC’s initiatives, we first and foremost
prioritize the perspective of the patients and families we serve. The Patient and Family Advisory Council is a group of committed patients and family members who serve as the VOICE of the patient.
What do we do?
Working with hospital staff, we are able to provide valuable
insight, opinions and ideas to help Catholic Medical Center
consistently deliver an exceptional patient experience while
improving patient safety and the highest level of clinical
quality to all patients. We participate in discussion groups
to identify patient and family needs and concerns, provide
feedback on current systems and processes in the hospital,
generate new ideas to improve standard of care and act as
catalysts and advisors to integrate patient-centered care
across the organization.
Why do we do it?
Patients and their families are often the most knowledgeable
members of the care team and can offer unique perspectives
and valuable feedback regarding the standard of care they
receive. Patient advisors represent the views of a diverse
patient group, with members providing insight, which
represents different genders, ages, incomes, geographic
locations, information from personal inpatient or outpatient
experiences and more.
How can YOU be involved?
For additional information about the Patient and Family
Advisory Council, or to inquire about becoming an
advisor, please send an email to Karen McLaughlin at
other opportunities, please contact the Office of Volunteer
Pictured in photo:
Front row: (left to right) Sue Machos, Sue Manning, Yvonne Gillen, Robin (Byrd) Fallon, Joanne Leach. Back row: David Karam,
Anastasia Luby, Bill Hooley, Barbara Pendleton. (Missing from photo: Ron Boisvert, Irene Heimburg, Barbara McGuire and Karen McLaughlin, Chair)